Guest Satisfaction Survey
On behalf of the management and staff at Divi Resorts, we are delighted to have you visit us. We hope you were pleased with our beautiful facilities, relaxing surroundings, and amazing guest services.
We are committed to providing a guest experience that exceeds your expectations and encourages you to return. By answering the following questions and providing your comments, we can build on our strengths and, where necessary, correct our weaknesses.
Sincerely,
EJ Schanfarber
President & CEO
DIVI RESORT NAME
Select Value
Divi Dutch Village Resort, Aruba
Divi Village Golf and Beach Resort, Aruba
Divi Flamingo Beach Resort, Bonaire
Divi Tiara Beach Resort, Cayman Brac
Divi Heritage Beach Resort, Barbados
Divi Southwinds Beach Resort, Barbados
Divi Carina Bay Resort and Casino, St. Croix
Divi Little Bay Beach Resort, St. Maarten
Divi Aruba Phoenix Beach Resort, Aruba
YOUR ROOM #
PLEASE RATE US ON A SCALE OF 1 - 5,
WITH
5
BEING THE HIGHEST SATISFACTION LEVEL.
Resort Check-in/Out (efficiency/speed of process)
1
2
3
4
5
Helpful & courteous service of resort staff
1
2
3
4
5
Resort Maintenance (cleanliness & upkeep of grounds, common areas and buildings)
1
2
3
4
5
Satisfaction with maintenance of your unit (TV, A/C, furniture & appliances working properly)
1
2
3
4
5
Satisfaction with housekeeping of your unit
(cleanliness, supplied properly)
1
2
3
4
5
Satisfaction with Resort Restaurants (food quality, atmosphere, service)
1
2
3
4
5
If you found members of our staff especially helpful, please let us know so that we can show our appreciation.
Employees Names
When vacationing again, would you choose a Divi Resort?
Select Value
Yes
No
How did you learn about Divi Resorts
Advertisement
Family
Internet
RCI
Travel Agent
Friend
Divi Member
Interval International
Other
If other, please specify
How did you make your reservation?
Travel Agent
Directly with resort
Divi's toll-free number
Divi's Web Site
Other
If other, please specify
Other Comments
(Required)
Name
Street Address
City
State/Province
Country
Postal Code
Ph. Number
Fax
E-mail Address
Dates of Check-In
<
February 2010
>
Sun
Mon
Tue
Wed
Thu
Fri
Sat
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
1
2
3
4
5
6
7
8
9
10
11
12
13
Check-Out
<
February 2010
>
Sun
Mon
Tue
Wed
Thu
Fri
Sat
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
1
2
3
4
5
6
7
8
9
10
11
12
13
Thank you for taking the time to share your experience with us.