Guest Satisfaction Survey

We hope we were able to make your stay at Divi Resorts pleasant and comfortable, because our goal is to exceed your expectations and provide exceptional service.  By telling us about your stay with us, we can anticipate your needs in the future.  Please let us know how we are doing by returning this evaluation form.

DIVI RESORT NAME  
 
YOUR ROOM #
PLEASE RATE US ON A SCALE OF 1 - 5, WITH 5 BEING THE HIGHEST SATISFACTION LEVEL.
Resort Check-in/Out (efficiency/speed of process)
Helpful & courteous service of resort staff
Resort Maintenance (cleanliness & upkeep of grounds, common areas and buildings)

Satisfaction with Resort Amenities
    (pools, tennis courts, etc.)
Satisfaction with Resort Sponsored Activities
Satisfaction with your room
    (location, size, furnishings)

Satisfaction with maintenance of your unit (TV, A/C, furniture & appliances working properly)

Satisfaction with housekeeping of your unit
    (cleanliness, supplied properly)

Satisfaction with unit furnishings & amenities
    (linens, chairs, house wares)
Restaurant Facilities (atmosphere & furnishings)
     Quality of Meals
     Quality of Service
Lounge/Beverage Facilities (atmosphere & furnishings)
    Quality of Drinks
    Quality of Service
Please rate the weather during your stay
Overall vacation experience at this resort
If you found members of our staff especially helpful, please let us know so that we can show our appreciation.
Employees Names
How many times have you vacationed at a Divi Resort?  
Do you feel you received a good vacation value for the cost of your vacation?
If no, why?
Will you recommend this Divi Resort to friends and family?
Would you return to this Divi Resort?
Are you a Divi Club Member?
Did you exchange into Divi Resorts using RCI?
Did you exchange into Divi Resorts using Interval International?
How did you learn about Divi Resorts
If other, please specify
How did you make your reservation?
If other, please specify
Other Comments   
(Mandatory)
Name  
Street Address
City State/Province
Country Postal Code
Ph. Number Fax
E-mail Address  
 
Dates of Check-In Check-Out

Thank you for taking the time to share your experience with us.